| | | IC | | | | | |
|
|
|
|
|
![]() — |
|
|
|
|
- Confidence
- Top-1 score
- Top-1 / Top-2 margin
- ECC / CRC
![]()
![]()
Jumlah kes
1,203
Penduduk dibantu
1,026
Powered by Tootaio
{"dashboard":{"summary":{"total_cases":1203,"helped_voters":1026},"comparison":{"available":false,"method":null,"range":null,"summary":{"total_cases":{"current_value":1203,"previous_value":null,"difference":null,"percentage_change":null,"direction":"unavailable","baseline_zero":null},"helped_voters":{"current_value":1026,"previous_value":null,"difference":null,"percentage_change":null,"direction":"unavailable","baseline_zero":null}}},"trend":{"default_granularity":"monthly","available_granularities":["monthly"],"series":{"monthly":[{"bucket_start":"2026-07-01T00:00:00","count":189,"walk_in_count":160,"online_complaint_count":29},{"bucket_start":"2026-08-01T00:00:00","count":551,"walk_in_count":500,"online_complaint_count":51},{"bucket_start":"2026-09-01T00:00:00","count":463,"walk_in_count":442,"online_complaint_count":21}]}},"distributions":{"feedback_types":[{"value":"Pertanyaan","label":"Inquiry","label_i18n":{"en":"Inquiry","ms":"Pertanyaan","ta":"விசாரணை","zh":"咨询"},"count":650},{"value":"Aduan","label":"Complaint","label_i18n":{"en":"Complaint","ms":"Aduan","ta":"புகார்","zh":"投诉"},"count":294},{"value":"Penghargaan","label":"Appreciation","label_i18n":{"en":"Appreciation","ms":"Penghargaan","ta":"பாராட்டு","zh":"嘉奖"},"count":170},{"value":"KemasKini","label":"Update Infomation","label_i18n":{"en":"Update Infomation","ms":"Kemas Kini","ta":"","zh":"更新资料"},"count":84},{"value":"Cadangan","label":"Suggestion","label_i18n":{"en":"Suggestion","ms":"Cadangan","ta":"பரிந்துரை","zh":"建议"},"count":5}],"business_categories":[{"value":"Community Center","label":"Community Center","label_i18n":{"en":"Community Center","ms":"Pusat Komuniti","ta":"","zh":"社区中心综合服务"},"count":289},{"value":"Local Authority","label":"Local Authority","label_i18n":{"en":"Local Authority","ms":"Pihak Berkuasa Tempatan","ta":"உள்ளூர் அதிகாரம்","zh":"地方政府民生课题"},"count":225},{"value":"JKM","label":"JKM","label_i18n":{"en":"JKM","ms":"JKM","ta":"","zh":""},"count":149},{"value":"STR","label":"STR","label_i18n":{"en":"STR","ms":"STR","ta":"","zh":""},"count":129},{"value":"eGUMIS","label":"eGUMIS","label_i18n":{"en":"eGUMIS","ms":"eGUMIS","ta":"","zh":""},"count":110},{"value":"eRUMAH","label":"eRumah PKPJ","label_i18n":{"en":"eRumah PKPJ","ms":"[eRumah] PKPJ","ta":"","zh":""},"count":82},{"value":"BUDI","label":"BUDI","label_i18n":{"en":"BUDI","ms":"Budi Diesel \u0026 Budi Madani","ta":"","zh":""},"count":38},{"value":"BKJ","label":"BKJ","label_i18n":{"en":"BKJ","ms":"","ta":"","zh":""},"count":36},{"value":"SPR","label":"SPR","label_i18n":{"en":"SPR","ms":"SPR","ta":"","zh":""},"count":23},{"value":"TNB","label":"TNB","label_i18n":{"en":"TNB","ms":"TNB","ta":"","zh":""},"count":10},{"value":"LGM","label":"LGM","label_i18n":{"en":"LGM","ms":"LGM","ta":"","zh":""},"count":2},{"value":"SAJ","label":"SAJ","label_i18n":{"en":"SAJ","ms":"SAJ","ta":"","zh":""},"count":1},{"value":"STO","label":"STO","label_i18n":{"en":"STO","ms":"STO","ta":"","zh":"[STO] 和移民厅预约时间"},"count":1}],"handling_pathways":[{"value":"Laluan Terus","label":"Direct Resolution","label_i18n":{"en":"Direct Resolution","ms":"Laluan Terus","ta":"நேரடி வழி","zh":"直接处理"},"count":733},{"value":"Bantuan Kebajikan \u0026 Komuniti","label":"Welfare \u0026 Community Assistance","label_i18n":{"en":"Welfare \u0026 Community Assistance","ms":"Bantuan Kebajikan \u0026 Komuniti","ta":"நலன் மற்றும் சமூக உதவி","zh":"福利与社区援助"},"count":221},{"value":"Rujukan Pihak Berkuasa Tempatan","label":"Local Authority Referral","label_i18n":{"en":"Local Authority Referral","ms":"Rujukan Pihak Berkuasa Tempatan","ta":"உள்ளூர் அதிகாரசபை பரிந்துரை","zh":"地方政府转介"},"count":201},{"value":"Rujukan Agensi Luar","label":"External Agency Referral","label_i18n":{"en":"External Agency Referral","ms":"Rujukan Agensi Luar","ta":"வெளி முகமை பரிந்துரை","zh":"外部机构转介"},"count":23},{"value":"Aduan Dalaman","label":"Internal Escalation","label_i18n":{"en":"Internal Escalation","ms":"Aduan Dalaman","ta":"உள் புகார்","zh":"内部投诉"},"count":5}],"case_statuses":[{"value":"Resolved","label":"Resolved","label_i18n":{"en":"Resolved","ms":"Selesai","ta":"தீர்க்கப்பட்டது","zh":"已解决"},"count":829},{"value":"New","label":"New","label_i18n":{"en":"New","ms":"Baharu","ta":"புதியது","zh":"新案件"},"count":185},{"value":"Pending Information","label":"Pending Information","label_i18n":{"en":"Pending Information","ms":"Menunggu Maklumat","ta":"தகவல் தேவைக்காக காத்திருக்கிறது","zh":"待定资讯"},"count":83},{"value":"In Progress","label":"In Progress","label_i18n":{"en":"In Progress","ms":"Dalam Tindakan / Dalam Proses","ta":"செயல்பாட்டில் உள்ளது","zh":"进行中"},"count":39},{"value":"Pending Approval","label":"Pending Approval","label_i18n":{"en":"Pending Approval","ms":"Menunggu Kelulusan","ta":"ஒப்புதலுக்காக காத்திருக்கிறது","zh":"待批准"},"count":22},{"value":"Closed","label":"Closed","label_i18n":{"en":"Closed","ms":"Ditutup","ta":"மூடப்பட்டது","zh":"关闭"},"count":16},{"value":"Received / Acknowledged","label":"Received / Acknowledged","label_i18n":{"en":"Received / Acknowledged","ms":"Diterima / Diakui","ta":"பெறப்பட்டது / ஒப்புக்கொள்ளப்பட்டது","zh":"已收到"},"count":9},{"value":"Pending Assignment","label":"Pending Assignment","label_i18n":{"en":"Pending Assignment","ms":"Menunggu Tugasan","ta":"ஒதுக்கீட்டிற்காக காத்திருக்கிறது","zh":"待分配"},"count":8},{"value":"Assigned","label":"Assigned","label_i18n":{"en":"Assigned","ms":"Ditugaskan","ta":"ஒதுக்கப்பட்டது","zh":"已分配"},"count":7},{"value":"Pending External","label":"Pending External","label_i18n":{"en":"Pending External","ms":"Menunggu Pihak Luar","ta":"வெளி தரப்புக்காக காத்திருக்கிறது","zh":"待定外部"},"count":4},{"value":"Rejected","label":"Rejected","label_i18n":{"en":"Rejected","ms":"Ditolak","ta":"நிராகரிக்கப்பட்டது","zh":"拒绝"},"count":1}],"case_sources":[{"value":"online_complaint","label":"Online complaint","label_i18n":{},"count":101},{"value":"walk_in","label":"Walk-in","label_i18n":{},"count":1102}]},"range":{"key":"all","timezone":"Asia/Kuala_Lumpur","start_date":null,"end_date":null,"period_offset":0},"scope":{"intake_unit_id":null,"intake_unit":null},"generated_at":"2026-09-09T18:52:12.066771+00:00"},"language":"ms","seo_title":"Paparan Statistik | Sistem Pengurusan Kes"}
